Member assisstance- I had just become General of a squad and already, i felt overwhelmed. Unicron calmed me down and gave me tips on how to manage things better. It was a great help and it no longer stresses me out when there are things needed to be done.
OS lvl1- I have see Unicron helping people out everyday. When i met him, he was driven to help people. I feel like i could go to him with anything if i have an issue or a question and he could help me out with it. He has experience in places that i dont, and his knowledge can help further my knowledge, which can then get passed down beyond that.